Privacy Policy

Last updated: May 7, 2026

Autolitic ("we", "us", "our") operates the autolitic.com website and the Autolitic cloud platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Account data: When you register, we collect your name, email address, company name, and password (stored hashed, never in plain text).

Usage data: We collect information about how you interact with our platform, including pages visited, features used, and timestamps.

Business data: Work orders, client records, and other content you create within the platform belong to you. We process this data solely to provide the service.

Technical data: IP address, browser type, device information, and cookies as described in our Cookie Policy.

2. How We Use Your Information

• To provide, maintain, and improve the Autolitic platform
• To process your transactions and send related information (e.g., confirmations, invoices)
• To send transactional emails (e.g., password resets, work order notifications)
• To respond to your comments, questions, and support requests
• To monitor and analyze usage trends to improve user experience
• To detect, prevent, and address technical issues and abuse

3. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Third parties that help us operate (hosting, email delivery, payment processing). These providers are contractually bound to protect your data.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

4. Data Storage and Security

Your data is stored on servers hosted by DigitalOcean in the EU/EEA region. We implement industry-standard security measures including encryption in transit (TLS), encrypted backups, and access controls. No method of transmission over the Internet is 100% secure, but we strive to protect your data.

5. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Request data portability (export your data)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

7. International Transfers

If you access our services from outside the EU/EEA, your data may be transferred to and processed in the EU. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
[email protected]